This Privacy Policy explains how Engage Sphere collects, uses, and protects your personal information.

1. Information We Collect

• Identity details (name, company, incorporation documents, government ID).
  
• Contact details (email, phone, business address).
  
• Payment details (Stripe/Airwallex, bank transfer info).
  
• Communication records (emails, SMS, support logs).

2. How We Use Information

• To verify client identity (KYC).
  
• To provide and deliver contracted services.
  
• To process payments securely.
  
• To send service-related updates, billing reminders, and marketing (with opt-out option).

3. Data Sharing

• We do not sell or rent your information.
  
• Data may be shared with payment processors, regulators, or legal authorities when required.

4. Data Retention

• KYC and project records are retained for five (5) years after the business relationship ends.
  

5. Security

We use encryption, secure servers, and access controls to safeguard client data.

6. Client Rights

• Access and review your data.
  
• Request corrections or deletion (where legally permitted).
  
• Withdraw consent to marketing communication at any time.

7. Cookies & Tracking

Our website may use cookies for analytics and user experience improvement.

8. Policy Updates

We may update this policy to reflect changes in law or business practices. Updates will be posted on this page.